Account Help

Password recovery, email changes, and character unstuck are self-service from your account panel; recovery works from the login page even when you cannot sign in.

FAQ Account Login Recover Password

Installation help →

Sieges and Mass Events Guide →

Contact the Staff

The official Discord is the primary support channel; open a support request there and a staff member will pick it up.

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Bugs & Exploits

Found something broken? The Bug Policy explains what to report, where, and what happens next. Exploiting bugs instead of reporting them is a punishable offense.

Bug Policy

Policies

What you can expect from support, and the rules that govern payments, refunds, and submitted content.

Support Policy Payment & Refund Policy

All Legal Pages

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